Businesses are reopening after weeks of closure, but are customers ready to visit them? See how new contactless tech can improve safety and consumer confidence in their experiences Restaurant dining rooms are starting to reopen after months of closure due to a pandemic, but many guests are hesitant to return. More than 50% of people in a recent Dataessential’s industry survey said they would not be comfortable with on-premise dining once the pandemic improves and social distancing is eased.
It’s not all bad news though. Over 40% of respondents said dining at their favorite restaurant is the food and drink place they are most excited about – beating out bars and movies to come in No.1 on the list.
The right technology can help restaurants resume business and provide a safe dining experience that gives customers confidence the establishment is doing everything it can to protect their health.
Electronic Menus
A menu tablet at each table can replace plastic and paper options, lessening the surface area where germs live and reducing the number of items to clean after each use. As with all tabletop devices, the National Restaurant Association guidelines say they must be sanitized between seatings. Alternatively, an up-to-date menu that can be accessed on a mobile device gives guests a contactless way to decide on a dish.
| | The way service looks has changed rapidly, but Heartland’s kept up. With upgraded products and newly developed features to help SCRLA members thrive.
Heartland Restaurant is designed specifically for hospitality businesses – from quick service to casual and fine dining. Streamlining operations in one solution makes it easier for restaurant owners to manage and grow their business from tableside to delivery, kiosk to kitchen and from countertop to online. Point of Sale
Our cloud‐based POS solutions have smooth‐as‐butter integrations with online ordering, contactless payments and more. Manage from work, home or wherever life takes you. Online Ordering
Make the transition with a simple, reliable solution delivering the revenue you need and the efficient, cleanly designed checkout experience customers expect. Mobile Payments
Designed for dependability, you can accept payments online or in‐person payments from your phone or tablet in minutes. Curbside pickup just became a breeze. Email Marketing
Keep your customers close even during social distancing. Provide key information and updates about your hours, current specials, takeout, delivery options and more. Payroll
Everything in the restaurant industry is fast paced, including your payroll and HR needs. With our tools, you’ll spend less time worrying about employee onboarding or payroll and more time building memorable customer experiences. Virtual Gift
Ditch physical gift cards for the convenience of selling virtual gift cards on your website. Ideal for customers wanting to show their support, or just looking for a delicious meal.
| | With Mobile Pay, the smart solution for your payment processing needs, less is actually more. Run your business from your phone with the flexibility to go where your customers are, without sacrificing the checkout experience they deserve. Minimalism, a movement to rid life of excess in favor of what’s important, is growing in popularity. It’s only natural the trend would extend to business. Now, all you need to run your business is:
1. Your phone
2. Heartland Mobile Pay
3. Your next destination
Whether your customers tap, dip or swipe, Mobile Pay does it all — and gets you access to your money within 24 hours.
The ideal customer experience, anywhere
Ruggedly designed to work in any environment, Mobile Pay is ready to collect payments wherever business takes you. Process transactions at lightning speed, or generate invoices for later payment.
Never miss a sale. Go boldly back to business after downloading the Mobile Pay app and connecting the Heartland card reader to your phone or tablet.
Customer trends revealed. Data helps you run a better business. Export reports to share with partners when you need to re-stock or reevaluate.
Get all the functionality of a traditional payment terminal with the counterspace of a phone. Mobile Pay is the flexible solution for your evolving business.
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